Frequently Asked Questions (FAQs)
1. What services do you offer?
We provide professional accounting and tax services, including tax preparation, bookkeeping, financial consulting, and other related services. To get started, simply fill out the Google Form on our website and upload the required documents for a personalized quote.
2. How do I submit my documents?
We use a secure Google Form to collect your information and documents. Click the “Get a Quote” button on our website, complete the form, and upload your documents directly through it. The process is quick, easy, and secure.
3. Is the Google Form secure?
Yes, your privacy and data security are our top priorities. The Google Form is configured with encrypted connections to ensure your personal information is protected throughout the submission process.
4. What kind of documents should I upload?
To provide you with an accurate quote, you should upload the documents shown in our checklist. If you’re unsure about the documents required, feel free to contact us for assistance.
5. Can I edit my submission after uploading my documents?
Once your form has been submitted, it cannot be edited. However, if you need to make changes or upload additional documents, please contact us at [Insert Contact Email], and we will assist you.
6. What happens after I submit my documents?
After you submit the Google Form, our team will review your documents and provide a personalized quote for our services. If you agree to proceed, we will finalize the details and start working on your file.
7. How long will it take to get my quote?
We aim to review submissions and provide quotes within [Insert Timeframe, e.g., 1-2 business days]. If there are any delays, we will notify you promptly.
8. Are the quotes provided binding?
Our quotes are initial estimates based on the information you provide. The final cost may vary depending on the complexity of your file or additional information discovered during the review process.
9. How is my personal information protected?
We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec privacy laws. All documents and data are securely transmitted and stored, with access limited to authorized personnel only. Read more in our Privacy Policy.
10. What should I do if I encounter a problem with the Google Form?
If you experience any technical difficulties while using the form, please contact us at [Insert Contact Email] or [Insert Phone Number]. We’ll resolve the issue and ensure your submission is completed successfully.
11. Can I request a quote without uploading documents?
Yes, you can contact us via email or phone to discuss your needs and receive a general estimate. However, uploading your documents through the Google Form allows us to provide a more accurate and tailored quote.
12. How long will you keep my information?
We retain your data only as long as necessary to provide our services or comply with legal obligations. If you wish to have your data deleted, please contact us, and we will process your request promptly.
13. How can I contact you?
You can reach us through the following channels:
- Email: [Insert Contact Email]